Privacy Policy
Last updated: 29th May 2025
Loughlin Furniture (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains how we collect, use, share, and protect your personal data, and your rights as a user.
Who We Are
Business Name: Loughlin Furniture
ABN: 19 613 262 196
Email: info@loughlinfurniture.com.au
Phone: 02 43 22 2 86
Address: 3/6 Hereford St, Berkeley Vale, NSW 2261
What We Collect
We may collect:
- Your name, email, phone number
- Billing and shipping addresses
- Business name (if relevant)
- Website usage (IP address, browser info, etc.)
- Order details, enquiries, and feedback
This data is collected via contact forms, orders, emails, and website tools like cookies and analytics.
Why We Collect It
We use your information to:
- Process orders and enquiries
- Deliver products and customer support
- Send updates or marketing (with your consent)
- Improve our website and services
- Comply with legal obligations
How We Use Cookies
We use cookies and analytics tools (like Google Analytics and Meta Pixel) to:
- Improve site performance and usability
- Track page visits and conversions
- Remember login or cart preferences
You can disable cookies in your browser settings.
Embedded Content
Our website may include content from other sites (e.g. YouTube, Instagram). These third-party sites may collect data, use cookies, and track your interaction — just as if you visited them directly. We do not control their privacy practices.
Sharing Your Information
We may share your data with:
- Payment processors and shipping providers
- Web hosting and IT service providers
- Marketing tools (e.g. email platforms)
- Legal authorities if required
Some partners may be overseas (e.g., in the US). We ensure they handle your data responsibly.
How We Protect Your Data
We use secure systems, encrypted connections, and access controls to keep your personal information safe. While we take strong precautions, no online system is 100% secure.
How Long Do We Keep Your Info
We retain your data only as long as needed — for legal, support, or business reasons. Comments or form submissions may be stored indefinitely unless you request deletion.
Your Rights
You can:
- Request access to your personal information
- Ask us to correct or delete it
Opt out of marketing emails anytime
To make a request, contact us using the details above. We usually respond within 30 days.
Concerns Or Complaints
If you’re concerned about your privacy or how we handle your data, please contact us. If we can’t resolve it, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
1300 363 992
www.oaic.gov.au
Updates To This Policy
We may update this policy from time to time. The latest version will always be available on our website.
